• We’re currently investigating an issue related to the forum theme and styling that is impacting page layout and visual formatting. The problem has been identified, and we are actively working on a resolution. There is no impact to user data or functionality, this is strictly a front-end display issue. We’ll post an update once the fix has been deployed. Thanks for your patience while we get this sorted.

Dell latitude e5420 not booting, HD tests ok

Rob McMurphy

Junior Member
Hi all

So I was closing my computer and it was running Windows 7 automatic updates.

I manually shut it down using the power button out of impatience.

So today I try to boot my laptop and I can't get past the initial black screen. I get an 0XC00000CE error which points to hard drive failure... I ran the PC diagnostic tool with extended tests and memory and the hard drive are testing fine. I get a check "LCD cable" alert which is I guess a false positive or else I wouldn't see anything, I hear they are frequent with this specific dell model.

Setting the boot to the last working configuration didn't work nor did safe mode.

I guess something got corrupted due to shutting the PC abruptly. Don't know why the HD would test fine if it's not that.


I don't have a Win 7 recovery disk at hand.. any other clues or solutions would be very appreciated. I'm worried about losing some important things..

Thanks
 
The Hard drive as a Hardware entity cab be OK while the Software is corrupted on it and thus failing to Boot.

Try the Recovery, or install fresh OS.


😎
 
Back
Top