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What should I do with a suspect HP EX950 SSD?

U

unquietwiki

Junior Member
Hey everyone. So I built my wife a computer last month, and I had used the HP EX950 SSD in it. However, it appeared to develop write errors early on & attempts to cool it off with heatsinks & fans didn't seem to prevent that. I even tried doing the firmware fix that's been floating around. I've since replaced it with a Samsung; I'm not sure if I should try to return it to Newegg, HP, or wait for more fixes. I also had to move the label at some point, and it says that voids the warranty; which as I recall isn't supposed to be legal, but meh. Thanks.
 
Since you already replaced it, and I assume the Samsung is working fine in her computer, then I would try to RMA or return the drive. If you can return it to newegg for refund this would be the simplest option.
 
Shmee said:
Since you already replaced it, and I assume the Samsung is working fine in her computer, then I would try to RMA or return the drive. If you can return it to newegg for refund this would be the simplest option.
Click to expand...

Sorry for the late reply; bunch of stuff been going on. I was past the "Return to NewEgg" option, so I reached out to HP's contractor on that SSD; which funny enough is also based here in the LA Metro. Hopefully they'll agree to exchange it!
 
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